Public Health England was investing heavily in new digital initiatives, as part of a wider Digital Transformation programme. Driven by the needs identified in the organisation’s digital transformation strategy, PHE needed to rapidly define requirements to procure a range of digital services but lacked the in-house expertise and capacity to do so effectively. Further complications came from heavy reliance on contractors, an arrangement that needed to change following the introduction of IR35 legislation.
Cadence Innova was commissioned to support PHE’s digital procurement through its nationally recognised Procurement as a Service (PaaS). Through a blended client/Cadence team, the focus was on working together to deliver the digital procurements effectively and transfer knowledge within a collaborative ‘one’ team environment.
PaaS offered PHE a flexible procurement delivery resourcing model blending Subject Matter Expertise with experienced, stakeholder-driven Delivery Consultants, giving PHE the flexibility to react to and plan new business requirements and operating environments. This resulted in increased procurement agility, scalability, capability and capacity, while maintaining the high levels of compliance and quality demanded of modern procurements. As a value for money driven model, flexing resource requirements and scalability was a key benefit of the PaaS model for PHE, which was balancing resources and austerity, with Government digitalisation requirements.
The Cadence PaaS team delivered significant cost savings, as a result of expert contract negotiations, and improved customer satisfaction for the service, as procurements were run expertly, effectively and efficiently, delivering great business outcomes. Cadence’s PaaS expertise in navigating the complex worlds of OJEU, DOS, G-Cloud and other government frameworks, with the ‘one team’ ethos nurtured the development of the in-house team, through upskilling, knowledge transfer and practically observing and managing end to end procurements. In this way internal capacity and capability was enhanced and ensured a legacy of a sustainable procurement service for PHE.
Together with PHE, Procurement as a Service was recognised nationally for its innovative approach to the traditional procurement consultancy model when it was named as a finalist in the National Go Awards in the category Procurement Innovation / Initiative of the Year – (Health and Social Care Organisation).