Digital services design and development

Closing the Gender Pay gap (GPG) – the difference in earnings received by men and women – was the top strategic priority for our government client, the Government Equalities Office (GEO). The Office for National Statistics (ONS) calculated the GPG by using the difference in average gross hourly earnings, between men and women as a percentage of men’s earnings.

Cadence was appointed to lead the development of the reporting tool, from Discovery through to Alpha and Beta phase prototypes. Working in partnership with the GEO, effective and wide-reaching user research revealed a complex range of needs from a diverse stakeholder group. This enabled the design of service that not only met the reporting requirement, but also a much wider range of requirements relating to publication and use of the information produced.

Our ‘one team’ approach, underpinned by a culture of trust, safety and mutual respect, exceeded the expectations of our client and made the best use of the combined expertise available, producing a service that successful passed GDS assessments at each stage of review.

Gender Pay Gap reporting, widely discussed in the national media, has led to much greater transparency with increasing numbers of organisations taking action to address the disparity and the causes behind it. This Cadence/GEO project won a ministerial award for Excellence in Project Delivery in the department’s annual awards. This award recognised the quality of delivery, demonstrating lasting positive impact in our wider society, for addressing pay-related inequalities and its economic realities.

Workplace transformation: Enabling smarter working

Our public sector client has an estate comprising more than 300 properties. In order to shift the focus of funding to frontline work, the organisation set an ambitious target to halve the estate footprint through the development of a smarter working approach.

Creating adaptable, resilient organisations

Our public sector client, a major rail industry organisation, was part of a significant programme at the Department for Transport, focused on transforming ticketing across the national rail network.

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